BISP Shakedown: Why Thousands Are Being Disqualified & The Critical New Rules for Your 2025 Payment

The Benazir Income Support Programme (BISP)—the lifeline for millions of impoverished families across Pakistan—is undergoing its most rigorous shakeup yet. As the government works to ensure that financial aid reaches only the truly deserving, a massive “filtering” program has been launched, resulting in the disqualification of thousands of beneficiaries.

If you are currently receiving BISP or Ehsaas Program payments, you must understand the new rules regarding your eligibility and the critical changes to how you collect your installments. Ignoring these updates could lead to the permanent loss of your aid.

This article breaks down the four main reasons beneficiaries are being disqualified and explains the important new process for collecting your Rs. 13,500 installment.¹

Section 1: The Great BISP Filtering (Chhaanti) Program

The BISP is meant exclusively for the most vulnerable segments of society.² Officials have stated that many individuals who became eligible years ago are now financially stable, or were never truly deserving in the first place, yet continued to draw funds, effectively taking money away from the neediest.

To correct this, the government has intensified the use of the National Socio-Economic Registry (NSER) and the Dynamic Survey to filter out the ineligible.

🚨 Four Major Reasons for Immediate Disqualification (Na-Ahli)

If you fall into any of the following four categories, your BISP payments will be immediately stopped or marked for permanent disqualification:

1. Exceeding the Poverty Means Test (PMT) Score of 32

The PMT Score is the government’s method for measuring a family’s poverty level. It is calculated based on the data you provide during your NSER registration (Dynamic Survey).

• The Rule: A PMT score of 32 or below is generally required for eligibility.
• The Problem: Many who underwent the Dynamic Survey found their score increased (for example, due to owning a small vehicle, minor property changes, or an increase in a family member’s income). If your score is now above 32, the system will mark you as ineligible, concluding that your family is no longer among the poorest.

2. Failure to Complete the Dynamic Survey (NSER Update)

The government requires all BISP beneficiaries, particularly those registered before 2021, to complete a fresh NSER registration—known as the Dynamic Survey.³ This is a mandatory update to verify your current financial status.⁴

• The Rule: The Dynamic Survey is not optional. There are strict deadlines.
• The Problem: Thousands of families have been disqualified simply for not showing up at a BISP Tehsil office to complete their Dynamic Survey on time. The system views this as a refusal to cooperate and automatically defaults the family to “ineligible.” If you have not done your Dynamic Survey, you must do so immediately.

3. Travel History or Status as a Tax Filer

The BISP system is now cross-referencing CNIC data with other national databases, including those for passport, travel, and the Federal Board of Revenue (FBR).

• The Rule: If your records show that you, or a member of your immediate family, have:
  • Traveled abroad frequently.
  • Become a registered tax filer.
  • Are receiving financial support from certain other government schemes.⁵
• The Problem: Any of these factors suggest a level of financial stability that disqualifies you from BISP, which is Pakistan’s safety net for the ultra-poor.

4. Providing False or Incorrect Information

Transparency and honesty are non-negotiable. The Dynamic Survey is designed to catch discrepancies.⁶

• The Rule: You must provide accurate, verifiable details about your household, assets, and income.⁷
• The Problem: If the information you provided in your survey (e.g., household members, assets, or job status) is found to be false or inconsistent with official NADRA records, you will be disqualified.⁸ This ensures that fraudulent registrations are eliminated.

Section 2: New Payment System Confirmed – No More Camp Sites!

One of the most significant changes for all active beneficiaries is the update to the payment collection method.⁹

The government has officially confirmed the closure of the special BISP Camp Sites, which were often criticized for creating long queues, forcing people to wait in harsh weather, and being difficult for the elderly or disabled to access.¹⁰

Convenience is Key: Switching to Retailer Shops and HBL Konnect

Starting with the latest installments (including the Rs. 13,500 quarterly payment), the BISP has transitioned back to a much more accessible system:

Old Payment Method	New Payment Method (Starting September/October 2025)
BISP Camp Sites (Dedicated but often crowded outdoor centers)	Authorized Retailer Shops and HBL Konnect Agents (Local shops in your community)

This change is designed for your benefit:

1. Increased Accessibility: Local shops are closer to your home, drastically cutting down travel time and cost.¹¹
2. Comfort and Dignity: You no longer need to stand in long, open-air queues under the sun or rain.¹²
3. Safer Transactions: The system encourages secure, biometrically verified transactions and the mandatory issuance of a printed receipt, protecting you from unauthorized deductions by agents.¹³

✅ How to Collect Your Payment Under the New System

Follow these steps to safely and successfully collect your BISP Kafalat installment:

1. Check Status via 8171: Send your CNIC number to 8171 via SMS or check your status on the official BISP 8171 web portal.¹⁴ Wait for a confirmation message that your payment has been released.
2. Locate an Authorized Shop: Visit a local shop, retailer, or HBL Konnect agent that displays the official BISP or HBL Konnect banner.¹⁵
3. Present CNIC: Hand over your original CNIC for verification.¹⁶
4. Biometric Verification: Place your finger on the biometric device for verification.¹⁷
5. Collect Full Payment: Ensure you collect the entire sanctioned amount (e.g., Rs. 13,500) and always ask for a printed receipt before leaving.

Section 3: What to Do If You Are Disqualified (Code 933 or Na-Ahal)

If you receive a message stating you are ineligible (نا اہل), or if you encounter the common 933 error (meaning your record is incomplete/unverified), do not panic. This is not always a permanent end to your assistance.

Issue	Recommended Solution
Ineligibility due to PMT Score	File an Appeal with your nearest BISP Tehsil office. Provide any updated information that may lower your score (e.g., job loss, severe medical issues).
Disqualified for Not Doing Survey	Go IMMEDIATELY to your BISP Tehsil office and complete the Dynamic Survey. The program often provides windows for re-registration.
“933 Error” (CNIC Record Issue)	Visit NADRA: Update your expired CNIC, correct any family or name mismatches, and ensure your children’s B-Forms are linked. Once updated, recheck your status via 8171.
Agent is Cutting Your Payment	Report Immediately! Call the BISP helpline (0800-26477) or file an online complaint. Never accept a deduction.

Conclusion: Securing Your Future Payments

The ongoing BISP filtering process is a necessary step to ensure that public funds are utilized properly, benefiting the poorest of the poor. For millions of women who depend on this financial aid for food, health, and education, staying informed is vital.

Your immediate action items are clear: complete your Dynamic Survey if you haven’t, ensure your NADRA records are current, and use only authorized retail shops for your new BISP payments to protect your right to this essential support.¹⁸

To check your eligibility status and find more information, always use the official 8171 SMS service or the BISP 8171 web portal.